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Sonic Internet Plans
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888-766-4233Sonic Internet Plans, Prices, and Packages
Last Update: 2 years ago
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Last Update: 3 years ago
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Offering 2.7 million people in the state of California broadband internet, Sonic is a tiny but mighty provider taking the Golden State by storm. The regional provider offers California residents internet service that generates speeds as blazing as the name Sonic suggests at prices you won’t believe. Sonic makes a variety of high-speed internet plans and bundles available based on your area, so you don’t have to worry about subscribing to a plan that’s anything less than perfect for your household. The variety of Sonic internet options can seem overwhelming, but we have your back. You’ll emerge from this guide to Sonic high-speed internet with a solid grasp of the following topics:
- Sonic Internet Availability Explore the coverage of Sonic internet and the range of technologies and plans available.
- Sonic Fiber Internet Plans Understand what you get with Sonic fiber internet, including the plans, prices, and speeds.
- Sonic DSL Internet Plans Know what to expect from the various DSL internet plans Sonic provides their customers.
- Sonic Internet Bundles and Packages Learn how you can secure the best Sonic internet deals by combining your digital services.
- Sonic Internet Contracts and Data Caps Get clarity on the ins and outs of Sonic’s policies regarding contracts and data caps.
- Sonic Internet Fees Prepare yourself for any hidden Sonic internet fees and learn how to avoid expensive penalties on your Sonic internet bill.
- Sonic Customer Service Assess Sonic’s support team and find out how to contact them should you need to speak with an agent.
- Our Recommended Sonic Internet Plans Consider our top picks for the Sonic internet plan most suitable for your household.
- The Value of Sonic Internet Review the pros and cons of signing up for a Sonic internet plan and read our final take on the service.
- Frequently Asked Questions About Sonic Internet Find answers to the most common questions about Sonic internet bundles, speeds, and prices.
Sonic Internet Availability
Serving 471 ZIP codes statewide, Sonic offers some of the fastest internet service in the state of California. Over 2.7 million residents have access to their DSL broadband service, and 622,000 people can opt to get online with Sonic fiber service. Only available in California, Sonic’s subscribers experience elite internet speeds reaching up to 1 gigabit per second (Gbps), or 1,000 megabits per second (Mbps).
If you’re in the market for a Sonic internet plan, you can expect to pay between $39.99 per month to $59.99 per month depending on your connection, speed, and availability. For an overview of Sonic’s internet connections types, speeds, prices, and availability, take a look at the following table we put together:
Sonic Internet Connections and Availability
Connection type | Transmission method | Price (starting at) | Download speeds | Availability in the U.S. |
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Fiber | Fiber-optic cables that transmit infrared light | $39.99 per month | Up to 1 Gbps | 0.08% |
DSL | Digital frequencies within traditional telephone lines | $49.99 per month | Up to 40 Mbps | 0.02% |
Sonic Fiber Internet Plans
Fiber-optic internet is the way to the future, and Sonic customers are on the fast track to the revolutionary speeds created by fiber technology. Fiber operates at the speed of light, using infrared light rays to transmit data through fiber-optic cables.
Now, Sonic has two types of fiber access, Fusion Gigabit Fiber and Fusion IP Broadband. Sonic’s Gigabit Fiber plan is a Fiber-to-the-Home (FTTH) network, where fiber access is run all the way throughout your neighborhood and straight to your door. This type of fiber is a premium due to its infrastructure costs.
Buyer’s Tip: If you live in a large home that requires extended Wi-Fi coverage, you can add an eero 6 2-pack to your Sonic internet for $10 per month or an eero Pro 6 2-pack for $20 per month. Plug these devices in around your house to create a Wi-Fi network that stretches to every corner of your home. |
Sonic also utilizes Fusion IP Broadband — a Fiber-to-the-Node (FTTN) network where Sonic partners with AT&T who runs fiber all the way to the juncture, or node, within one mile of your house. Then, your access is run through preexisting DSL cables to your home. Regardless if your area has access to the FTTH or FTTN version of Sonic fiber, they each offer comparable service at speeds up to 1 Gbps.
Sonic fiber moves as fast as a certain blue hedgehog collecting gold rings. However, with sonic, you won’t need gold to purchase your internet service. You can get both of these plans starting at $39.99 per month. Check out our overview of Sonic fiber internet plans, speeds, and prices in the following table:
Sonic Fiber Internet Plan Options
Internet plans | Price | Download speeds up to | Upload speeds up to |
More information |
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Fusion Gigabit Fiber (Fiber-to-the-Home) | $39.99 per month (first 12 months) | 1 Gbps | 1 Gbps | |
Fusion IP Broadband (Fiber-to-the-Node) | $39.99 per month | 1 Gbps | 1 Gbps |
Sonic DSL Internet Plans
If you’re a fan of the creed “reduce, reuse, and recycle,” you’ll appreciate the versatility of DSL internet technology. The old-school telephone jacks in your walls can grant your household high-speed internet access without the hassle of dial-up.
Although it utilizes telephone lines, this modernized connection is a happy medium between slow dial-up connections and futuristic fiber-optic internet. Thanks to the preexisting infrastructure, DSL is widely available, so you don’t have to worry about installing pricey underground wiring to get online.
Internet Insights: If someone calls DSL ancient history, they’re not far from the truth. DSL internet connections rely on copper wiring, the dominant form of wiring in the United States since the invention of the telephone over 100 years ago! Many researchers believe that copper wiring should be phased out and replaced with fiber-optic connections, but that would be a pretty penny. |
Sonic subscribers can get online with DSL fairly quickly, often without a professional technician or new wiring. For a starting price of $49.99 a month, you can access download and upload speeds up to 80 Mbps through the Sonic Fusion X2 DSL internet plan. While it’s not lightning fast like fiber internet, it still packs plenty of punch to get you through your day. View Sonic’s DSL internet speeds, plans, and prices in the following table:
Sonic DSL Internet Plan Options
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Internet plans | Price | Download speeds up to | More information |
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Fusion X2 | $59.99 per month | 80 Mbps | 888-766-4233 |
Fusion IPBB-C | $49.99 per month | 75 Mbps | 888-766-4233 |
Fusion IPBB-C | $49.99 per month | 50 Mbps | 888-766-4233 |
Fusion IPBB-C | $49.99 per month | 20 Mbps | 888-766-4233 |
Sonic Internet Bundles and Packages
If you shop at Costco, BJ’s or Sam’s Club, you already know that many businesses offer discounts if you buy in bulk. Internet providers offer the same incentives as these big-box stores when you bundle their services.
With Sonic, you’ll have access to a Double Play bundle, as they only offer phone service as an immediate add-on with all internet plans. If Sonic offered more services like other internet companies, such as television or cybersecurity, then you could combine these services into a Triple Play. Alas, it’s not an option with Sonic.
Money-Saver Alert: Sonic is currently offering new subscribers a Double Play, including internet and phone service for just $39.99 per month! |
Thanks to streaming services like Netflix, Hulu, and Amazon Prime, many internet subscribers have said goodbye to regular cable television. If you find yourself in this category, then Sonic could be perfect for you. Sonic even encourages their customers to cut the cord and use television streaming services instead of cable.
With prices starting at $29.99 per month, Sonic still offers a lot of bundled value to customers, even though their extra services aren’t exactly abundant. Here, you can find the best Sonic internet packages available in your area:
Sonic Bundle and Internet Package Options
Internet packages | Connection type | Bundled with | Price (12 months) |
More information |
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Fusion X2 Double Play | DSL | Sonic Phone | $59.99 per month | |
Fusion Double Play | DSL | Sonic Phone | $59.99 per month | |
Fusion IP Broadband Double Play | Fiber | Sonic Phone | $49.99 per month | |
Internet 500 Double Play | Fiber | Sonic Phone | $49.99 per month |
Sonic Internet Contracts and Data Caps
Contracts, caps, and other stipulations can slow just about anything down, even a service as speedy as Sonic. With Sonic, you may be required to sign a 12-month service agreement to enjoy their service. While they do give you 30 days to make sure you’re fully satisfied before sealing the deal completely, you may want to consider these benefits and drawbacks of signing a contract:
Why You Might Want to Sign a Contract With Sonic Internet
Sonic’s contracts keep things simple and upfront, so you’ll know all the fees you may come across beyond that initial monthly price tag. Here are some benefits of signing a Sonic contract:
Pros |
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Why You Might Not Want to Sign a Contract With Sonic Internet
Unless you’re already locked into an internet plan or live outside of the state of California, the following disadvantages may be deal-breakers for you:
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Cons |
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Did you know that all internet activities consume data? That’s why heavy internet users are cautious of data limits, which are monthly data allowances many providers require their customers to stay under. Surpassing data caps can become quite costly — either in fees or in time because of reduced speeds, also known as throttling.
Insider’s Tip: When you sign up for Sonic internet, you get the first month free. Best of all, no contract is required for this promotion. |
Here’s the good news: Sonic internet plans come with unlimited data, so you can consume about as much data as you’d like worry-free. As shown in the following table, the sky’s the limit when it comes to data allowances for both Sonic DSL and fiber internet plans:
Sonic Internet Data Caps
Connection type | Data cap | Data cap equivalence |
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Fiber | Unlimited | Unlimited access |
DSL | Unlimited | Unlimited access |
Sonic Internet Fees
If you want to avoid paying more than you need to on your internet bill, keep your eyes peeled for hidden fees. Early termination fees (ETFs) and equipment fees are two of the most common unexpected costs customers might have to pay if they cancel their contracts early or rent equipment from their internet provider.
Sonic gives new customers 30 days to decide if they want to stick with their 12-month contract. Once that 30-day grace period is over, customers who cancel their service before the end of the contract are on the hook for a $149 ETF. We’re not saying you won’t be happy with Sonic’s internet service, but it’s best to make your decision during this grace period to avoid such a hefty fee.
Money-Saver Tip: Save $99 by installing Sonic internet service yourself instead of relying on a Sonic technician to do it for you! |
If you choose to rent your equipment from Sonic, you should expect to see up to $9.50 added to your bill every month. And if you choose to get that equipment installed by a professional technician, you can tack on a whopping $99 to your first bill. Avoid being caught off guard or a few bucks short by looking through this table of Sonic internet fees:
Sonic Internet Fees and Charges
Fee type | Sonic fiber |
---|---|
Activation fee | N/A |
Early termination fee | $149 |
Equipment lease fee | Up to $9.50 per month |
Non-return equipment fees | Varies |
Technician installation fee | $99 |
Self-installation fee | N/A |
Data overage charges | N/A |
Returned payment fee | $25 |
Late payment fees | 1.5% of bill remaining |
Sonic Customer Service
When your internet service suddenly stops working or a strange item appears on your bill, you rely on a provider’s customer care team to help you navigate those panicky situations. You hope that when someone on the other end of the line answers the phone, they’re ready to see you as a stressed-out individual who needs help, not just another phone call to get through. If everything about Sonic has impressed you so far, their company’s customer service reputation might give you pause.
Sonic has a D- rating with the Better Business Bureau, one grade shy of completely failing the BBB’s ranking system. According to the BBB, Sonic has failed to respond to 19 complaints against their business. Given that record, we can’t promise you that Sonic will consistently address your technical or billing issues in a timely manner.
On the other hand, Sonic does offer their customers a variety of ways to connect. Between calling one of their customer care lines, sending their team an email, and exploring their library of internet help resources, you’ll have plenty of ways to reach out to Sonic when you need immediate help. Our team collected all of Sonic’s contact information below, so you’ll know where to go when you have questions about their internet service:
Sonic Internet Billing
Phone Number
888-766-4233
Customer Service Hours
Monday – Friday, 8 a.m. – 5 p.m. PST
Sonic Internet Technical Support
Phone Number
855-394-0100
Customer Service Hours
Monday – Sunday, 8 a.m. – 10 p.m. PST
Additional Sonic Customer Service Methods
Sonic contact | How to use |
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Sonic billing services email | Send an email to billing@sonic.com with your questions about making payments, changing billing information, managing your contact information, and managing your billing account. |
Sonic technical support email | Email support@sonic.com to get technical help with your Sonic email, website, internet service, and phone service. |
Sonic community forums | Click the Support link at the top of Sonic’s homepage. Scroll to the middle of the page and click Visit Our Community Forums to be directed to an online forum filled with questions and answers from real Sonic customers and the Sonic customer care team. |
Sonic knowledge base | Scroll down to the bottom-middle of the Sonic Support page and click View Our Support Knowledge Base to access Sonic’s library of helpful resources sorted by these categories: internet, phone, email, account, billing, and general questions. |
Sonic request a call | Request a call for billing to technical issues by clicking Request A Call on the Support page under the relevant category. Fill out your phone number and your preferred time to schedule the upcoming support call. |
Sonic social media | Follow, comment on, or tag Sonic on Twitter (@sonic), Facebook (@sonicnet), LinkedIn, and Instagram (@sonic) to get help and stay in the loop for the most up-to-date announcements. |
Sonic setup guides and product information | Click on Setup Guides & Product Info at the very bottom of Sonic’s homepage under the Support heading to be directed to a collection of Sonic service and equipment user manuals. |
Our Recommended Sonic Internet Plans
Now that you know the ins and outs of Sonic high-speed internet plans, check out our final Sonic internet plan recommendations based on your household’s unique internet needs:
Fusion X2 – Best All-Around Internet Plan
Our pick for the Best All-Around Internet Plan is the Sonic Fusion X2 DSL internet plan. The Fusion X2 plan comes with download speeds up to 80 Mbps, unlimited data, and a home phone service, all for $59.99 per month. If you enjoy HD streaming, web surfing, and gaming on multiple devices, the Fusion X2 plan will deliver the broadband you need. The best part is that the Fusion X2 is widely available to customers who live where Sonic provides coverage, so you won’t have to worry about installing new wiring to enjoy this high-speed internet service.
Fusion Gigabit Fiber – Best High-Performance Internet Plan
We chose the Fusion Gigabit Fiber plan as Sonic’s Best High-Performance Internet Plan. Offering download and upload speeds up to 1 Gbps, unlimited data, and nationwide calling, the Fusion Gigabit Fiber plan provides more than enough internet service for even the heaviest internet users. Are you ready to stream 4K videos, enjoy lag-free competitive gaming, and engage your social media platforms as much as you want to on up to 20 devices at a time? When you sign up for the Sonic Gigabit Fiber plan for just $39.99 per month, you can say goodbye to wars over broadband and hello to unlimited connectivity.
Fusion – Best Casual Internet Plan
The Sonic Fusion internet plan is our choice for the Best Casual Internet Plan. When you need to choose between Sonic DSL options, we recommend you select the Fusion plan if the extent of your internet use is surfing the web, checking your email, and making occasional video calls on just a few devices. For only $49.99 per month, Sonic subscribers who sign up for the Fusion plan get download speeds up to 40 Mbps, unlimited data, and a home phone line — an amazing package for light internet users.
The Value of Sonic Internet
Every internet plan will have the good, the bad, and the ugly, but thankfully, with Sonic, what you see is what you get (mostly). We’ve put the pros and cons of signing up with Sonic internet side by side so you can determine if Sonic is the right internet provider for you:
Pros and Cons of Sonic Internet
Pros | Cons |
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Overall, Sonic is a small internet provider doing its best to offer high-speed and quality internet services to the people of California. In a place where even the cheapest commodities can skyrocket in price, Sonic is a gem in the rough, providing fiber internet services for less than market averages. If you’re a gamer, streamer, influencer, or even just a web-surfer and Sonic internet is available in your area, you should consider giving it a chance.
Frequently Asked Questions About Sonic Internet
Is Sonic internet available in my area?
Determine if Sonic internet is available in your area by simply typing your address into the search bar below or zooming in on your neighborhood in the coverage map at the bottom of the page. If your block is highlighted in blue, then you’re in luck, because Sonic is available in your area!
Check Availability By Address
What types of internet connections does Sonic offer?
Sonic offers both DSL and fiber optic connections. You can access download and upload speeds up to 1 Gbps by signing up for the Sonic Fusion Gigabit Fiber plan for $39.99 per month.
Does Sonic allow me to self-install my internet?
You can self-install your Sonic internet service at no cost. If you choose to have a professional install your internet service, you’ll have to pay a $99 installation fee on your first bill.
How fast is Sonic internet?
Sonic download and upload speeds max out at 1 Gbps in their Fusion Gigabit Fiber internet plan. You can get download speeds up to 80 Mbps with the Sonics Fusion X2 internet plan.
What is the most popular Sonic internet plan?
One of the most popular Sonic plans is the Fusion Gigabit Fiber plan, offering lucky customers download and upload speeds up to 1 Gbps, unlimited data, and an included home phone line for just $49.99 per month.
How much does Sonic fiber internet cost?
Sonic internet prices depend on the plan you choose. You can get the Sonic Fusion Gigabit Fiber internet plan with download speeds up to 1 Gbps for $39.99 per month. Every Sonic internet plan comes with unlimited data and a home phone line.
Sonic Coverage Map
Sonic is available in California. See if Sonic is available in your area using our coverage map.
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